opzz.ioYour company AI butler.
OPZZ.IO · COMPANY AI BUTLER
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Your customers
have an AI butler.
So should you.
itemzz gives every household a team of AI advisers. When their butler needs something from your company — a cancellation, a quote, a claim — opzz is how your company responds. Automatically.
SCROLL THE STORY
Insurers
opzz.io/insurers
Utilities
Bald verfügbar
Property
Bald verfügbar
Finance
Bald verfügbar
Telecom
Bald verfügbar
HOUSEHOLD → COMPANY · LIVE
Müller household
Butler active
Mandate sent
Pending
Your company
Butler ready
NO API · NO INTEGRATION · JUST PROTOCOL
THE SHIFT
Folie 2 of 14
Every household
is getting
an AI team.
itemzz gives households a CFO, a Tax Consultant, an Insurance Broker, a Family Lawyer and 28 more specialist AI advisers — for €29/month. This is not distant future. It is happening now.
01
The household AI butler
itemzz.io deploys a 32-butler hierarchy per household — each an expert archetype that reads, asks, acts and escalates on the household's behalf.
02
They already know more
Their Insurance Broker Butler knows every policy, every gap, every upcoming renewal. Their Risk Butler knows every contract end date. When they call your company, they are prepared.
03
And they send mandates
When the household butler decides to cancel, renew, claim or query — it sends a structured mandate to your company. Not an email. Not a phone call. A machine-readable action request. Your company needs to be ready to receive it.
ITEMZZ · HOUSEHOLD BUTLERS
Finance Butler
CFO
Insurance Broker
Adviser
Legal Butler
Lawyer
Health Butler
Doctor
32 SPECIALIST ADVISERS · ONE HOUSEHOLD
THE GAP
Folie 3 of 14
The butler sends.
Your company
isn't listening.
Household AI mandates are already being sent. Cancel this policy. Get me a quote. Process this claim. Companies without a butler receive these as unstructured emails — or miss them entirely.
01
The mandate lands in your inbox
A structured, legally-scoped action request arrives from a customer's AI butler. Your CRM doesn't recognise it. Your support team treats it as email. You're slow.
02
The household butler moves on
The household butler has already compared three alternatives. If you don't respond structurally, the mandate goes to a competitor who does. The AI age has a new speed standard.
03
Companies without a butler will be bypassed
AI-to-AI is the new normal. A household butler sending a mandate to a company without a receiving butler is like sending an API request to a company with no API. The interaction fails — and the customer goes elsewhere.
Cancellation request
No response 4d
Quote requested
Manual process
Claim pending
Butler waiting
Mandate missed
Customer left
WITHOUT A COMPANY BUTLER
THE ANSWER
Folie 4 of 14
opzz gives your
company a butler
that receives.
opzz.io is the company-side counterpart to itemzz.io. Your company butler receives structured mandates from household butlers, processes them within your policy rules, and responds — automatically.
01
Receive mandates structurally
Cancellations, quote requests, claims, renewals — received as structured data, not emails. Your butler knows what to do with each type.
02
Act within your rules
Your company configures what your butler can do automatically and what requires human approval. You stay in control. The butler handles the volume.
03
No API needed. That's the point.
The butlerzz protocol is the shared standard between household and company butlers. Your company doesn't build an integration. You adopt the protocol — and every household using itemzz can immediately interact with you structurally.
COMPANY BUTLER · INCOMING
Cancellation mandate · processed
Auto
Quote request · Müller household
Pending
Policy renewal · due in 14d
Prüfen
Claim filed · needs approval
Human
RECEIVE · PROCESS · RESPOND
THE NETWORK
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butlerzz.com
is the bridge.
butlerzz.com is the trust layer connecting household butlers (itemzz) and company butlers (opzz). Think SMTP for household-economy interactions — a shared protocol, not a marketplace.
01
One protocol — every household
When your company joins butlerzz, every itemzz household can immediately send you structured mandates. No bilateral integrations. No custom APIs. One connection.
02
eIDAS 2.0 — legally binding
Butler mandates are signed with EU Digital Identity Wallet credentials. A butlerzz cancellation mandate is legally equivalent to a notarised letter — admissible in court across all 27 EU member states.
03
The network effect is already working for you
Every new itemzz household that joins the network is a potential mandate sender to your company. You don't market — you connect once and receive from all of them. This is the opposite of traditional acquisition.
BUTLERZZ · TRUST LAYER
🏠 itemzz household
↕
butlerzz.com
↕
🏢 opzz company
ONE PROTOCOL · ALL HOUSEHOLDS · ALL COMPANIES
MANDATE TYPES
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Five types of mandate
your company
will receive.
Butler mandates are scoped, typed and signed. Your company butler knows exactly what to do with each type — and what it can process automatically versus what needs a human.
✕
Cancellation
Legally-scoped termination request. Includes notice period, contract reference, cancellation basis. Your butler verifies and confirms — no phone queue.
€
Quote request
Household butler sends structured requirements. Your butler matches against your product catalogue and responds with a structured offer.
+
Claim · Renewal · Document share
Claims filed with supporting documents attached. Renewal mandates with updated household data. Document shares scoped by the household — your company receives exactly what's needed, nothing more. Every interaction is auditable and eIDAS-signed.
MANDATE INBOX · TODAY
Cancellation · Hausrat
Auto
Quote request · KFZ
Matched
Renewal · BU · 30d
Confirmed
Claim · water damage
Human
STRUCTURED · SIGNED · TRACEABLE
COMPANY TYPES
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Every company
that serves
households.
If your revenue depends on households — their policies, their utilities, their properties, their finances — your customers will soon have AI butlers asking questions on their behalf. opzz is how you receive them.
🛡
Insurers
Receive cancellations, process claims, respond to gap-analysis requests. The household insurance butler already knows your policy numbers.
⚡
Utilities & Telecom
Rate comparison mandates, switching requests, Sonderkündigungsrecht claims. Handle them structurally — not via a 40-minute phone queue.
🏠
Property · Finance · Healthcare
Landlords receive maintenance mandates from tenant household butlers. Banks receive mortgage review requests. Healthcare providers receive appointment mandates with pre-filled patient data. The use cases multiply — the protocol is the same.
SECTORS · OPZZ READY
Insurance
Live
Utilities
Soon
Telecom
Soon
Property
Soon
Finance
Soon
ONE PLATFORM · ALL SECTORS
NO API · NO PROBLEM
Folie 8 of 14
Your customers
have APIs.
You don't need one.
Traditional digital integration requires bilateral API agreements, developer time and maintenance. butlerzz replaces all of that — one connection to the protocol reaches every household that uses itemzz.
01
One connection — all households
Sign your company up to the butlerzz protocol. Every itemzz household can now send you mandates without any additional integration. The standard does the work.
02
No developer time needed
opzz configures your company's mandate response rules through a no-code interface. What your butler auto-processes, what it escalates, what it declines — set in minutes.
03
The alternative costs more
Building a customer-facing API costs months and €100k+. Supporting it costs more. Integrating with every household AI assistant that emerges is impossible. butlerzz is the shared standard that eliminates the problem entirely — the way SMTP eliminated the need for bilateral email agreements.
Connected to butlerzz protocol
✕
Custom API · 4 months · €80k
✕
N bilateral integrations
✕
Phone queues for mandates
butlerzz protocol · one connection
ONE PROTOCOL · ZERO API DEBT
HOW IT WORKS
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Four steps.
Zero friction.
The full mandate flow — from household butler decision to company butler response — in four steps. Your team only sees what needs a human decision.
1
Household butler decides
The Insurance Broker Butler identifies a gap or an uncompetitive rate. It prepares a mandate — scoped, typed and ready to send via butlerzz.
2
Mandate arrives at your butler
Your opzz company butler receives it structurally. It knows the mandate type, the household, the product in scope and the action requested.
3 + 4
Your butler processes and responds
Within your configured rules: auto-process cancellations within cooling-off period, auto-generate quotes matching stated requirements, flag claims above €5,000 for human review. The response goes back to the household butler — structured, signed, traceable.
MANDATE FLOW · END TO END
1 · Butler identifies gap
2 · Mandate sent via butlerzz
3 · Company butler receives
4 · Response sent · 2 min avg
HOUSEHOLD → BUTLERZZ → COMPANY
COMPANY BUTLER DASHBOARD
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Your butler.
Your rules.
Your picture.
opzz gives your company a live mandate inbox, a customer butler registry and a configuration layer — what your butler handles automatically, and what escalates to your team.
01
Mandate inbox
All incoming household mandates — by type, by product, by status. Your team sees only what your butler escalated. Everything else is handled.
02
Customer butler registry
Every household whose butler has interacted with yours. Not a CRM — a structured relationship registry. Each entry shows mandate history, outstanding requests and product links.
03
Rule configuration
No code required. Set mandate thresholds, product eligibility rules and auto-response templates in the dashboard. Your legal team signs off on auto-responses once. The butler uses them thousands of times.
OPZZ DASHBOARD · TODAY
MANDATE INBOX
Cancellations 12 auto
Quotes 8 matched
Claims 3 review
HOUSEHOLD REGISTRY
Active 2,847
Butler-linked 1,203
Pending mandates 14
TRUST LAYER
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Every mandate.
Legally binding.
EU-wide.
butlerzz mandates are signed with eIDAS 2.0 / EUDI Wallet credentials. They are not just messages — they are legally-scoped, court-admissible actions across all 27 EU member states.
01
eIDAS 2.0 signing
EU Digital Identity Wallet (Regulation EU 2024/1183). Every mandate carries a Qualified Electronic Signature — the same legal weight as a notarised letter.
02
EU law requires you to accept it
Banks, telecoms and utilities are legally required to accept EUDI credentials (mandatory acceptance, Article 45 eIDAS 2.0). butlerzz compliance is ahead of your obligations.
03
Selective disclosure — no data you don't need
The household butler proves only what's necessary — age, contract reference, product eligibility — without revealing the full household profile. Your company receives exactly the claim or query basis it needs. GDPR-native by design.
eIDAS 2.0 · Reg EU 2024/1183
QES · court-admissible EU-wide
Selective disclosure · GDPR-native
EUDI Wallet · live 2026–27
27 member states · one standard
WHY NOW
Folie 12 of 14
Five forces
converged
in 2024.
butlerzz didn't exist before now because five things weren't true before 2024. All five are now true simultaneously.
1
AI agents became viable
ChatGPT (2022) → Claude + GPT-4 (2023) → autonomous household agents (2024–25). The butler can now act, not just advise.
2
eIDAS 2.0 passed (April 2024)
EU Digital Identity Wallet — mandatory for private-sector banks, telecoms and utilities. First time household identity is legally usable at scale in private transactions.
3+4+5
DMA · PSD2 · AI regulation
Digital Markets Act (2022) forces interoperability. PSD2 (2016) proved consumer API access works in banking. EU AI Act (2024) requires auditable, transparent AI decisions — which butlerzz mandates provide by design. The regulatory environment makes butlerzz not just possible but necessary.
AI agents viable · 2022–24
eIDAS 2.0 · April 2024
DMA interoperability · May 2023
PSD2 consumer access · 2016
EU AI Act auditability · 2024
THE FULL PICTURE
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Three products.
One network.
itemzz, opzz and butlerzz are three parts of the same infrastructure. The network becomes more valuable with every household and every company that connects to it.
opzz.io is not another CRM or operations platform. It is a company's entry point into the household-economy network — the infrastructure layer that is being built right now.
🏠
itemzz.io
The household AI butler. Every household's private team of expert advisers. The mandate senders.
🔗
butlerzz.com
The trust and protocol layer. eIDAS 2.0 signing. The shared standard. The bridge.
🏢
opzz.io — that's you
The company AI butler. Receives mandates. Processes them within your rules. Responds structurally. No API needed. Connected to every household butler on the network. First mover advantage is real — companies that establish their butler presence early become the default routing choice when household butlers look for providers.
HOUSEHOLD · PROTOCOL · COMPANY
itemzz.io
butlerzz.com
opzz.io
eIDAS 2.0
The network that didn't exist.
UNTIL NOW.
GET STARTED
Folie 14 of 14
Connect your company
to the network.
Start with your sector. Configure your mandate rules. Connect to butlerzz. The first household mandate arrives within hours of setup — no waiting for custom integration to complete.
01
Sector butler
One company butler, one sector, unlimited mandate volume. Per-seat pricing for your team. 14-day setup with dedicated onboarding.
02
Network plan
All sectors · COO horizontal mandate view · butlerzz protocol connection · eIDAS 2.0 signing · EU hosting (Ireland). The full picture.
03
Für Europa gebautan regulation
GDPR-native · eIDAS 2.0 ready · EU AI Act compliant · EU hosting · by itemsnest GmbH, Germany. Unlike US-based competitors, opzz improves with EU regulation — not despite it.
Join the company waitlist → Talk to us
opzz.io
The company AI butler.
Your customers have butlers.
Now so do you.
AUF DIE WARTELISTE
von der itemsnest GmbH · EU-Hosting · DSGVO-nativ